Open the Canary app.From your Home screen, tap modes icon.Tap EDIT to change your mode preferences.Tap Home or Night mode.Tap Record video.
Does the canary camera record?
When on our Premium Service your Canary Pro will record full-length videos upon motion detection, you can also customize if the Canary Pro should record all motion or people only. These video events are then stored on your 30-day timeline and can be bookmarked if needed for longer periods of time.
Why does my canary say recording is off?
If you see “Recording is off” on your home screen, then your device is in a non-recording mode, and will not generate motion-activated recordings or notifications. Alternatively, when your device or location are in privacy, the camera and microphone are completely off.
How do I know if my canary camera is on?
A solid white light if your device is onlinetypically indicates that your Canary is recording. If your camera shows as offline then the device is stuck in the boot up stage, much like a solid red light. This typically occurs shortly after connecting your Canary to power.
Does Canary record continuously?
Canary will begin recording an event when motion is first detected, and continue to record all motion throughout a ten minute window.
How do I turn my Canary online?
- Open the Canary app.
- Swipe down on the Home Screen.
- Select your Location.
- Tap Device settings.
- Tap on the Device you wish to change the Wi-Fi connection.
- Tap Device connection.
- Choose your connection method. …
- Touch the top of the Canary until it flashes blue.
What is private mode on Canary?
Your device will now automatically be set to private when any location members are at home. This update will prevent your Canary devices from recording and uploading unwanted videos to the cloud when you are home. You can adjust this or other mode preferences in Settings. Learn More. — The Canary Team.
Why is my Canary not connecting?
If you’re still having trouble setting up your Canary, try setting up with another iOS or Android device. If you don’t plan to continue using the Canary app on this device, make sure to sign out of your account once setup is complete.
Does the canary Flex record audio?
Canary Flex is connected and recording motion, asleep and not recording motion, set to private, or off. Note: Canary Flex has a rechargeable battery.
Does Canary record in home mode?
By default, all locations are set to not record in Home mode, with Watch Live on. Unless your location has Canary Premium Service, you will not be able to customize device behavior in Home mode. Even though video won’t be recorded, you can still Watch Live as long as that function is turned on.
Article first time published on
Why is my Canary Flex not recording?
If you believe your device is not capturing enough motion here are a few suggestions. You can change your range of detection within the Canary app. Adjusting the sensitivity range of your device to a ‘near range’ can help conserve power, allowing your Canary Flex to record for even longer on a single battery charge.
How do you turn off a Canary camera?
To turn off Canary Flex, hold down the back button for five seconds until you hear the shutdown sound and the LED ring turns off. To turn on Canary Flex, hold down the back button for one second until the LED ring is white and spinning, then release.
Can I use a Canary camera as a webcam?
Starting today, all Canary users with Premium Service can now use the Web app to to stream live video and view recorded events from a desktop or mobile browser.
Why is my Canary app not working?
Restart your iPhone Note: If the device is unresponsive/frozen, press and hold both the Sleep/Wake and Home buttons simultaneously for at least 10 seconds, until you see the Apple logo. You can let go of both buttons after the Apple logo appears. Re-download and reinstall the Canary app from the App store.
What is the Canary app?
Stay in the know. The AI-powered Person Detection feature sends alerts to your smartphone via the Canary app, free for both Android and iOS. And should an emergency come up, it only takes one tap to contact police, EMS and other local authorities.
Can the Canary record 24 7?
Canary Pricing Canary offers three main cameras along with accessories and a premium subscription plan. The cameras range from $99 to $199 with Canary’s basic service, which includes 24/7 live video feeds, motion-activated video clips, person detection and 24-hour video history.
How safe are Canary cameras?
Encryption and secure streaming. When a customer streams video through the Canary app, all video and data is securely encrypted between the device, the cloud, and the smartphone.
Does Canary camera require subscription?
Do Canary cameras require a cloud subscription? No. You can use Canary’s basic storage plan, which saves your last 24 hours of video history and lets you save 10-second clips, for no charge.
What is a canary alert?
A Canary is a physical or virtual device that is capable of mimicking nearly any type of device in any configuration. It acts very similarly to a honey pot. Canaries are designed to alert the admin user(s) of intruders and reduce the time required to identify a breach.
What is Canary active alarm tracking in the background?
It is extremely sensitive in both daylight and at night, and includes a host of environmental sensors to also track data like room temperature, humidity and air quality, which you can view in graph form for the last 24 hours.
How do I contact canary support?
YOU MAY CANCEL YOUR ADDITIONAL SERVICES AT ANY TIME BY CONTACTING CANARY BY TELEPHONE AT (844) 294-4163 (US), 0 800 090 3699 (UK), OR VIA EMAIL AT [email protected] ONLY IF YOU ARE A RESIDENT OF CALIFORNIA, NEW YORK, VIRGINIA, VERMONT, OREGON OR A COUNTRY OTHER THAN THE US OR UK.
How do I connect my phone to my canary?
When your Canary Pro is plugged into a power source, hold your finger on the top to activate Bluetooth. If a flashing blue light appears on the bottom of your device after five seconds, it’s Bluetooth-enabled. Note: Make sure your device has been powered on for over 60 seconds before attempting a Bluetooth connection.
Where is the reset button on Canary Flex?
To reset the device, unplug device and hold the back power button down for 12 seconds until the light in the front turns off (if it was on). Continue to hold until Canary Flex reboots (you’ll see a white spinning light). Release the power button.
How do I install Canary app?
- Re-download and reinstall the Canary app from the Google play store.
- Launch the app.
- At the bottom of the screen tap ‘Already have a Canary account? Sign in. ‘
- Enter your email address and password.
What does blue light on Canary mean?
Canary View is ready for setup. Pulsing Blue. Canary View is ready to pair with a device via Bluetooth. Solid Blue. Canary View has successfully paired with a device.
What does green light mean on Canary Flex?
A full green LED indicates your Flex has 100% battery. After displaying the battery level for 2 seconds, the LED will begin to flash blue for approximately 1 minute, as pressing the button automatically triggers Bluetooth pairing mode – this is normal behavior. It will exit pairing mode on its own.
How do I reset my canary WIFI?
Note: To reset Canary Pro disconnect the Micro USB cable from the back of Canary, then reconnect it to restart your device. For Canary Flex, hold down the back button for five seconds until you hear the shutdown sound and the LED ring turns off.
Is the Canary view wireless?
Canary View includes a powerful Wi-Fi antenna for simple setup and reliable performance. Unlike other cameras that require separate hubs to operate, Canary View keeps you connected without the hassle.
How long does Canary flex battery last?
A single charge allows the camera to go wire-free due to its extended life rechargeable lithium-ion batteries. The Canary Flex Camera typically has a battery life of 2 to 3 months under normal use.
Can I sell my canary camera?
Selling your All-in-One Security Camera is easy and free Swappa is the safest way to sell your Canary All-in-One Security Camera online and get paid fast. On Swappa, you buy and sell directly with other users and cutting out the middleman means you get the best prices when selling.
Is Canary free?
Canary, a connected home security camera company, announced changes to its free service last week that went into effect on Tuesday. Under the new terms, non-paying users will no longer be able to freely access night mode on their cameras nor will they be able to record video for later viewing.
